Trouble signing in
Which sign-in method should I use?
Sign in the same way you originally created your account. If you signed up with Google, use Continue with Google. If you signed up with Apple, use Sign in with Apple. If you created your account with an email address and password, enter those directly.
I've forgotten my password
On the sign-in page, enter your email address and choose Forgot password?We'll email you a link to set a new one. If the email doesn't arrive within a few minutes, check your spam or junk folder.
Nothing happens when I request a reset
Password resets only apply to accounts that sign in with an email and password. If you originally signed up with Google or Apple, there is no separate password to reset — use Continue with Google or Sign in with Appleinstead. If you're not sure which method you used, contact us and we'll check.
I changed my email provider — will my login still work?
Yes. Changing where your email is hosted doesn't change how you sign in to Book My Room. Your account and sign-in method stay the same. Just make sure your mailbox is set up with your new provider so you can still receive messages such as booking confirmations.
Getting started
How do I add rooms?
An organisation admin can add rooms from the dashboard under Rooms, or in the mobile app. Set each room's name, capacity, and booking rules.
How do I invite my team?
Share your organisation's six-character join code with staff. They enter it when creating their account to join your organisation. New members appear as pending until an admin approves them.
How do I connect my Outlook calendar?
Open Settings and choose Connect Outlook. Sign in with your Microsoft 365 account and grant calendar access. Once connected, confirmed bookings are added to your Outlook calendar automatically. You can disconnect at any time from the same screen.
What does Premium include?
Premium unlocks unlimited rooms, recurring bookings, Outlook calendar sync, reports and utilisation, and an ad-free experience. Subscriptions are billed through the Apple App Store or Google Play Store.
Managing your account
How do I delete my account and data?
You can delete your account at any time from within the mobile app under Settings > Delete Account, or by emailing us at enquiries@rhubarbpress.com. On deletion, your personal data is permanently removed. Booking records may be retained in anonymised form. See our Privacy Policy for full details.
Contact us
Still need help? Email enquiries@rhubarbpress.com and we'll get back to you. Please include your organisation name and the email address on your account so we can find you quickly.